Case Study

Please read the article about Chef Goss under the content tab and answer the questions below. Each question should be at least two paragraphs long to one page in length. This case study is due in the submission box Monday, 11/20 by 5 pm.

1. From a general manager perspective, how would you have reacted from Chef Goss’ explanations and was this incident handled?

2. The term “kitchen culture” is used in this article, almost as an explanation. How should the general manager change the culture?

3. From a human resources perspective, what needs to be changed in the training?

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