Introduction

Provide a complete description of the topic you selected, and identify the specific IP Telephony/VoIP issues. In this section, spend time defining and describing your project and present background/facts that will enable the reader to clearly understand the topic. Providing a thorough understanding and clear articulation of the project's topic is critical to the successful development of the rest of your project.

The Introduction should help the reader envision the project and how you propose to accomplish it. A draft of your introduction is due at the end of Week 3.

Suggested length: 1-2 pages (keep it concise)

Problem Statement

The project's problem statement should be the driving force behind the project. It should include the purpose or specific result expected from the project and achieved through the project objectives and activities. It should include the criteria against which everything done on the project is measured. A good problem statement is specific, measurable, and realistic.

The problem statement should not change during the course of the project. Identify and clearly state the problem(s) and issues. If there appears to be more than one problem/issue, decide if they are separate or related issues. A draft of your problem statement is due at the end of Week 4.

Suggested length: 1-2 pages (keep it concise)

Analysis

A significant section of the project is providing a detailed description of the causes of the problem/issue(s) that you have defined in the Problem Statement section. Be sure the causes you identify relate directly to the problem/issue. You must effectively apply course material. Integrate your findings from your review of the literature in your analysis. Discuss the concepts, ideas, or insights that are most valuable in helping you make sense of your project. This is not a course in applied commonsense, so support your analysis with appropriate research. This section should tie together the problem statement and project goals. Cite all sources.

This section and the implementation plan are the most important sections of your project. Start thinking this through as soon as you have defined your problem statement. It is important to spend significant time in working through this section of the plan.

Suggested length: 3-4 pages

Recommended Solution and Implementation

Explore the solution(s) that could be appropriate to solve the identified problem/issue(s). Be sure the solution(s) is/are logical based on your analysis and that the solution(s) would effectively treat the problems, not the symptoms. Also, discuss the anticipated outcomes (both positive and negative) of implementing each of the possible solution(s) you identified. Describe exactly what should be done and how it should be done, including by whom, with whom, and in what sequence.

Your implementation plan should include any recommendations you may have for the manager, a high level timeline, and identify any risks. This section should also contain a fallback plan if the proposed implementation should fail.

This section should be developed in conjunction with the analysis section. This section will describe, in words, how the manager will implement your proposed solution.

Suggested length: 2-3 pages

References

You must use no less than six (6) resources outside your textbook. Cite all sources. All references must be cited in two places: within the text and on a references list. Choose references judiciously and cite them accurately.

See the Syllabus/Plagiarism and Keller Graduate Citations for more information on APA if you have any questions about this important requirement.

Writing Quality and Flow

This is a very important area . Your instructor will carefully peruse your writing to evaluate its graduate-level content and correctness. In the business world, the ability to communicate is critical. Poorly written documents do not equate "A" level work.

Your project should be crisply written, well edited, and professional. You essentially have 10-15 pages to communicate a thoughtful approach that will result in success.

Spelling, grammar, punctuation, and clarity of expression are important; writing should be logically organized, readable, and persuasive. Use of appropriate document structure to adequately cover the content outlined above and the selected topic is demonstrated. The plan is your finished product so take care to present your ideas and solution in a most professional manner.

The fully completed VoIP/IP Telephony Project includes a title page (include your name, date, title of your plan, name of the course), the Introduction and the content outlined above, plus any applicable tables, graphs, or attachments. Footnotes (or endnotes) and a Bibliography are required.

You must use no less than six (6) resources outside your textbook. Cite all sources. All references must be cited in two places: within the text and on a references list. Choose references judiciously and cite them accurately. Refer to the style guide manual to understand how to cite sources appropriately.