brief (700-750 word) essay analyzing and reacting to one of two recent articles that raise critically important issues for students of the criminal justice system. One article (The Separation ) considers the broad discretion of social service providers to remove a child from the custody of his/her parents. Consequences from such decisions influence the lives of every person involved: the child, the parents and the providers. The other article (An Ex-Cop’s Remorse) discusses the vexing issue of wrongful convictions. Each year courts set aside hundreds of investigations because of shoddy or illegal practices by law enforcement professionals. Thankfully, abuses in both of these areas are the exception rather than the rule. Yet even a few lapses in integrity impact popular confidence in the criminal justice system.

Your essay should reflect a careful analysis of the issues raised by the article you select and an assessment of how these issues should be addressed. You need not agree with the author or either of your professors. The important thing is that your essay demonstrate an appreciation of the matter at hand and argue persuasively for the position you adopt.

Discuss authentic leadership. How it is different from other theories of leadership? Please describe this for me thank you.

Improvements to Customer Service

Briefly describe a service operation with which you have received poor service from (e.g., waiting too long in the checkout line, poor communication of a backordered items, etc.) and make at least three recommendations on how this service operation could improve its scheduling practices. Provide specific examples of how your recommendation will improve customer satisfaction and the operation's bottom line.

4's I's of Service

With the 4's I's of service (intangibility, inconsistency, inseparability, and inventory) as a foundation, what are the special challenges of marketing a service rather than a product? How can one manage service quality in regards to the expectations of consumers? Does employee satisfaction play a large or small role in maintaining the quality of your service?

Econ 203 Case Study Workforce Activity

As a sample workforce activity, assume your employer has asked you to develop an economic analysis and a set of policy recommendations. To complete this activity, select a news article dated within the previous two months.

• Clearly summarize the issue presented in the article
• Use critical thinking to analyze the issue using economic concepts and theory learned in our class
• Present two policy recommendations based on this issue
• Use additional references to back up your arguments
• Include at least one graph developed in the course. Charts and tables are also encouraged.
• Use clear and effective writing in your presentation.

Possible concepts include:

• taxes and consumer or producer surplus (Week 4)
• demand, supply, and equilibrium price of a particular product (Week 2)
• elasticity on a particular product (Week 3)
• perfect competition and imperfect competition, such as monopolies (Weeks 6-8)
• labor market, wages, and income inequality (Week 8)
• poverty and public policy (Week 8)
• pricing and competition in the high tech sector (Google, Apple, Microsoft, Cell phone providers)

Your paper should:

be a total of 800 to 1200 words,

include a bibliography with at least three references, presented in APA style,

have been spell-checked and grammar-checked using Word’s review utility.

Financial losses due to maintaining quality customer service

How do you account for financial losses in order to maintain quality customer service, for example, a restaurant that gives a free meal to an upset customer or a company that gives repeat customers a discount? From the viewpoint of a management accountant, how would this cost be classified and how would it figure into a company's financial statements?

Explain the importance of financial information in a healthcare organization.Who are the stakeholders in the organization that need financial information and how is it used? Provide examples

Sales Assesment

Consider the Segway company in the context of distribution and sale. For that company and product line, go through the steps in the Identify Potential Sales Channels guide at the Business Link Web site. You may want to do this more than once if pursuing different markets with different products.

Answer the following questions:

– How did you respond to the questions in the guide, and what resulting sales channels were recommended?

– What is your reaction to the recommended sales channels?

– How would you organize and manage the sales staff at Segway?

Marketing message: One sided or two sided

Choose one of the options listed below to write a paper in the APA writing style. Include whether the message was one-sided or two-sided; whether the marketer used a central or peripheral route to persuasion; a socially undesirable position; or, if the message was delivered by narrowcasting, evaluate the potential issues:

Find two to three examples of each of the following two advertising appeals: fear and sex;

Watch one hour of prime time TV on a single channel; record the program and all its commercials. List all the commercials.

Different Learning Outcomes, Instructional Objectives, and TOT

1.) How can good customer service be translated into different learning outcomes? Additionally, how do instructional objectives help learning to occur?

2.) What could be done to increase the likelihood of transfer of training (TOT) if the work environment conditions are unfavorable and cannot be changed? What specific steps could the trainer, management and the employee take to help insure TOT? Is the employee also partially responsible for TOT?