This chapter discusses the ability to study complex social systems based on a unique methodology of leadership and management. The authors begin by identifying some case studies that address the complexities in contemporary social systems for management (Jager & van der Vegt, 2015). An essential concept in the chapter is the relevance of social structures and norms. The introduction of new technology is possible via the spread of rumors in social networks. However, the authors identify that it is essential to manage such news to avoid any adverse outcomes. In sum, social complexity perspectives enable managers to determine the most effective social system based on a prediction model.
The initial step in managing social complex systems is to understand the interaction and relationship between people. Understanding such relationships is possible via experimentation on simulated artificial people. Managing this phenomenon is instrumental in understanding and appreciating the best simulation model that will deliver desirable outcomes (Jager & van der Vegt, 2015). It is imperative to assess leadership styles during this process to determine the relationship between management and leadership and complex systems. Timing and the dynamic influence process threatens the comprehension of complex systems. According to the article, various leadership activities may result in desirable outcomes during specific stages of interaction.
Serious gaming is a concept that authors use to train people for situations that are difficult to understand in reality. The article references the flight simulator as a method used to track and assess a person’s behavior over time. Additionally, the authors also proposed agent-based games to test management. Nonetheless, the authors propose a system in which typical behavior among people is manageable in different environments (Janssen, Wimmer, & Deljoo, 2015).
Question: What are the challenges to understanding common behavior among people in complex environments?
Jager, W., & van der Vegt, G. (2015). Management of complex systems: Toward agent-based gaming for policy. In M. Janssen, M. A. Wimmer, & A. Deljoo (Eds.), Policy practice and digital science: Integrating complex systems, social simulation, and public administration in policy research (pp. 291-303). New York, NY: Springer.
Janssen, M., Wimmer, M. A., & Deljoo, A. (2015). Policy practice and digital science: Integrating complex systems, social simulation, and public administration in policy research. New York, NY: Springer.