In your role as a financial advisor at Eagle Consulting you are performing a complete financial analysis for Melinda Jacobsen a successful business executive who is retiring in 10 years. A portion of this analysis covers the question of whether Ms. Jacobsen should refinance her home in order to provide additional funding for a long-term retirement investment.
Because above and beyond customer service is critical to the success of Eagle Consulting in addition to providing a recommendation on possible refinancing options you want to provide Ms. Jacobsen with some background information on the Federal Reserve and how it affects interest rates.
Using the information about Melinda Jacobsen’s goals and the information you uncover during your research you will write a recommendation document that explains the Federal Reserve how the Federal Reserve affects interest rates possible loan options and a final recommendation for what loan she should choose.
To complete this assignment do the following:
Part 1: Federal Reserve’s Impact on Interest Rates
Part 2: Loan Options
Part 3: Recommendation

Week 2 Assignment
Agency Analysis
In a two-to three page paper (not including title and references pages) identify a public agency either at the local state or federal levels that has undergone significant change in the last 25 years. You may choose an agency that you have had personal experience with or you may choose a public agency that you are familiar with from the news or from academic study. Assess the scope of services provided to the public by that agency or department the growth of the agency in question or the quality levels of customer service provided by the agency. Discuss the reasons why that agency has changed in this area over the last 25 years and speculate on the future direction of that agency in the years ahead.
Your paper must be formatted according to APA style as outlined in the approved APA style guide and should cite at least one scholarly source in addition to the textbook.
Text Book
Cropf R. (2008). American public administration: public service for the 21st century (1st ed.) New York NY: Pearson Longman.

I need a 200-word reply to each of the following two forum post that were made by classmates in my business organization class. The post needs to be positive and not critical of the student.
Forum #1
Preventing mistakes is an important part of the quality process. In your opinion what steps can be taken to reduce the chance of this happening again?
The stakes of a live show such as the Oscars is apparent after the Best Picture mix-up at this years show. Though I am not aware of the entire process that attempts to assure the accurate delivery of Oscars to appropriate winners I do believe Pricewaterhouse Coopers could take some lessons from the healthcare industry to prevent a similar occurrence in the future.
In 1999 the Institute of Medicine (IOM) released a report called: To err is human: Building a Safer Health System (Kohn et al 1999). The report focused on patient safety or more specifically the safety of care- defined as freedom from accidental injury. (Hughes 2008). Though the Oscars are not involved in life and death scenarios I would argue that those involved in this years mix-up may have at the time felt differently. The health care industry utilizes many different techniques to prevent human error mistakes. Just to name a couple I will discuss medication administration and surgical checklists. These tools albeit simple must be adhered rigorously to prevent err and reduce harm.
One example is the process followed prior to medication administration. Every nurse knows that you must establish the 5 rights prior to administration of any medication. These include the right patient right medication right dose right route and right time. Another example borrowed from health care is surgical checklists that are tailored to the procedure. The checklist contains items as simple as the right patient right (surgical) site but also may include a team time-out when the entire surgical team stops to focus on the intended procedure. Other checklists function to remove hierarchies by having a checkpoint that any member of the team may halt the surgery without risk of retaliation.
Pricewaterhouse Coopers could develop a tailored process such as the right award of the Oscar checklist that reduces the chance of error. Perhaps a step in the right direction would be to eliminate the redundant award envelopes. Again health care strives to reduce redundancies and hand-offs such as this to decrease the chance of human error. Couldnt one argue that if there was not an extra envelope on one side of the stage that envelope could not have been handed to the presenter to make the mistake? Doesnt it seem easier to control the flow of presenters from one side of the stage rather than to produce a 2nd envelope?
References:
Hughes R. (2008). Patient safety and quality: an evidence-based handbook for nurses. Rockville MD: Agency for Healthcare Research and Quality.
Kohn LT Corrigan JM Donaldson MS editors. (1999). To err is human: building a safer health system. Washington DC: National Academy Press Institute of Medicine.
Forum #2
As we know all too well mistakesare a part of life itself. Preventing them is another. In my opinion there are steps that could be taken to reduce the chance of wrongfully presenting the Oscar again. It all begins with standard procedures and protocols. As Fritz Rapoport and Schwartzel (2017) noted there are two personnel from the accounting firm on both sides of the stage holding identical envelopes because they are uncertain of where the presenters will enter the stage. I have never participated in something as publicly as the Oscars however I have participated in many ceremonies involving public audiences and awardees as part of my job in the military. The constant in every single awards ceremony is rehearsal. We also have certain procedures we are to follow in great detail(to include when and where to sit when to stand where to walk and face and when and where to enter and exit the stage to name a few). With the understanding that these are hollywood celebrities not accustmoed to such rigors a pre-ceremony rehearsals to participate in such rehearsals would indeed give away the element of surprise as to who actually won each category. That would somehow put a damper on the entire experience.
Nonetheless as there are various levels of seasoned celebrities involved that have been to these awards before and the fact that the same company and venue have been used over the past several decades one would expect that a level of expectation would accompany the evening. The expectation that a speech would be given on stage after being announced the winner is not something that is rehearsed formally it is just a tradition developed over the years. The same argument could be made in favor o the entire process if included. In fact the producer of La La Land remarked that he had dreamed of standing on that stage although he had never before done so (Fritz Rappoport & Schwartzel 2017). This suggested that although no person formally stated what to do or where people just by witnessing over time learned the customs and traditional expectations.
Consequently if the presenters and award winners were all required to enter and exit the stage at precise locations each time the need for two identical suitcases with matching envelopes would not be needed. This would significantly reduce the risk associated with such an occurrence. Another factor would be to actually label the individual envelopes on the outside (if not already done so) in order to allow the card holder and the presenter an opportunity to validate they have the correct envelope. These processes have been around and in use within various healthcare organizations for years. The Joint Commissions frequently audits medical facilities to ensure they are in compliance with such regulations and practices like Final timeout used i surgeries nationwide. They use a process that verifies correct procedure correct patient and correct site prior to any surgery (The Joint Commission n.d.). These procedures could also be adapted by the Academy and accounting firm entrusted with the integrity ofthe awards process. By having someone identified to direct the celebrities of when and where to go as presenters the firm would be verifying that the correctprocedures are being followed. By having only one suitcase of envelopes the firm reduces the risk of nothanding tothe correctpresenter (patient). Finally by labeling the outside of the envelopes the firm reduces th risk of not selecting the correct envelope (site). These simple procedural changes would certainly reduce the risks if not eliminate them altogether.
References
The Joint Commissions. (n.d.). The universal protocol for preventing the wrong site wrong procedure and wrong person surgery. Speak Up. Retrieved from https://www.jointcommision.org/assets/1/18/Up_Poster.pdf
Fritz B. Rapoport M. and Schwartzel E. (2017). PwC partner at Oscars tweeted backstage minutes before best picture mix-up. The Wall Street Journal. Retrieved from https://blackboard.uttyler.edu/bbcswebdav/pid-128869-dt-forum-rid-6425969_1/courses/2017-SPRING7WK2-MANA-5305.706/2017-SPRING7WK2-MANA-5305.706_ImportedContent_20170228121101/PwC%20Partner%20@%200scars%20Tweeted%20Backstage%20Minutes%20Before%20Best%20Picture%20Mix-Up%20-%20WSJ.pdf

Project One: Leadership Theories/Approach/Style
Purpose:
In the first assignment students are given a scenario about Global Delivery Direct (GDD) a Norfolk England medium-sized global delivery company that was started in 1968 by four college friends. . The purpose of this exercise is to see if you can identify the GDD leader in the potential candidates that will be hired to lead the new boutique services department.
Outcome Met by Completing This Assignment
Background:
Andrew Rockfish and the co- owners have been looking for a competitive edge in the North American market that will translate well to the other divisions. A recent meeting of the owners resulted in the decision to target business organizations with custom services. This decision stems from recent feedback from customers that revealed that for GDD to anticipate the needs of their clients suppliers and service vendors the Company needed to decrease the turnaround time in delivery and the mailing of small packages and letters. Rockfish has decided to offer boutique services to its business customers. Catering to businesses will allow GDD to provide personal services that Fed Ex and UPS cannot offer. Customizing the services will allow GDD to increase prices while creating a new niche in the market. It was decided that the initial roll out of this idea would start in the US where an imminent threat from competition lies. Rockfish was on board with this idea and began a campaign with the rest of the Company to find ideas that would help encourage the new Business First strategic plan.
In response a sales manager from the mid-west sales team brought this following idea from their brainstorming session for Rockfishs consideration. The sales manager proposed creating several mobile packing stores that would directly bring customer service to businesses. GDD would not just pick up and deliver but they would also package. This model could be viewed as an UPS store on wheels. The team got the idea from a local delivery service that started a similar business as a Mail Store on Wheels and it seemed to be doing well. The mail company has five Mail on Wheels trucks and focuses on taking small business not individuals away from the three local UPS and Kinkos stores. After a financial review of the company Rockfish decided to buy the business.
Adrian Cheng a young entrepreneur who ran the business with a philosophy that customers always get the best of our time and service started Mail on Wheels. Personal service friendliness and as much time as it takes to make the customer happy was part of the mission statement. Employees were casually dressed and had no deadlines except those given by the customer. Cheng had approximately 45 employees and ran both day and evening shifts. He had one van that was on call 24/7. Cheng oversaw the entire operation with two assistant managers one for the day shift and one for the evening shift. Cheng does not want to continue working once the merger takes place. Therefore Rockfish has decided to hire a new manager for the new service products the company will offer.
Rockfish has decided that you as a new management trainee might review some of the candidates for the job and help decide if the candidates have a leadership approach and style that fits the 21st century model that GDD is promoting in its leaders.
Instructions:
Step 1: Preparation for Writing the Assignment
Before you begin writing the report you will read the following requirements that will help you meet the writing and APA requirements. Not reading this information will lead to a lower grade:
Review How to Analyze a Case Study under Week 4Content. You are expected to use the facts from the case scenario focusing on using this information to determine opportunities and solve problems.
Read the grading rubric for the assignment. Use the grading rubric while writing the report to ensure all requirements are met that will lead to the highest possible grade.
In writing this assignment you will read and following these tasks:
Task 1: Third person writing is required.Third person means that there are no words such as I me my we or us (first person writing) nor is there use of you or your (second person writing).If uncertain how to write in the third person view this link:http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person.
Task 2: Contractions are not used in business writing so you are expected NOT to use contraction in writing this assignment.
Task 3: You are expected to paraphrase and are NOT to use direct quotes. You are expected to paraphrase which can be learned by reviewing this link:https://writing.wisc.edu/Handbook/QPA_paraphrase2.html.
Task 4: You areresponsible for APA only for in-text citations and a reference list.
Task 5: You are expected to use the facts from the case scenario paired with the weekly courses readings to develop the analysis and support the reasoning.No more than three (3) external resources can be used in completing the assignment. The expectation is that you provide a robust use of the course readings. If any material is used from a source document it must be cited and referenced. A reference within a reference list cannot exist without an associated in-text citation and vice versa. View the sample APA paper and the How to Cite and Reference file located under Week 4 content.
Step 2: How to Set Up the Report
Create a Word or Rich Text Format (RTF) document that is double-spaced 12-point font.The final product will be between 4-6pages in length excluding the title page and reference page. You may not exceed six (6) pages so it is important to write clearly and concisely.
Followa report format. https://owl.english.purdue.edu/owl/resource/726/01/
Step 3: Identify GDDs prevalent leadership theory leadership approach and preferred leadership style.
Task 1: Read the course readings in weeks 1 4 to gain an understanding of the concepts of leadership theory leadership approach and leadership style.
Task 2: Read the background information under each weeks course schedule and the case scenario to identify GDDs prevalent leadership theory leadership approach and preferred leadership style.
Task 3: Create a table that illustrates GDDs prevalent leadership theory leadership approach and the preferred leadership style.
Task 4: Explain the reasoning for the selection of each element within the table. You will use the course readings and the case scenario information to support the reasoning.
Step 4: Identify each candidates prevalent leadership theory leadership approach and preferred leadership style.
Task 1: There are four potential candidates for the new manager position. Below is a summary of Rockfishs interview notes for you to use in making a recommendation. Read the interview notes for each candidate.
Candidate One- Henrietta Raynard
Henrietta was the assistant to Alex Cheng. She is 28 years old and is currently finishing her degree online at UMUC. Henrietta is a business administration major. She is friendly and has a quiet demeanor. She does not tolerate much nonsense from people hates surprises and wants people to be brief in talking with her. Rockfishs personal impression is that Henrietta was hesitant in joining a larger organization. She appears to like the smallness of a business and feels in control in such an environment. She liked the idea of the collaborative environment of GDD and responded well to the idea that her opinions and suggestions were always welcome. However Henrietta expressed some concern that the youthful employees of Mail on Wheels had plenty of opinions but not a lot of discipline in their work ethic. She found that structure procedures and rules have worked better than asking for input. When asked how her staff perceived her she laughed and said the staff called her a Type A.. Then again she indicated that to some of the people she works with anyone who shows up for a meeting early is a Type A. Rockfish noted that during this statement it was only one of two times during the interview that she held his gaze for any length of time. When asked what characteristics she thought a leader needed to possess to succeed in the 21st century she replied objective practical controlled and fair. Raynard said her leadership style was transactional but Rockfish was not sure if it was not more authoritarian. When asked what leadership theory she thought was most likely to work in the 21st century her reply was Great Man because it emphasizes the characteristics of a person like honesty and trust. Raynards knowledge of the business was sound but when asked if anyone could be a leader she said no. It was up to the position that a person holds. She seemed to know little about how GDD operated. When asked if she had a leadership approach she replied Can you clarify the question? If you mean do I think I can l lead? Sure. Raynard did understand that sustainability was very important to the business. She said she had some ideas about how to make the process aspect of Mail on Wheels better more efficient while saving cost. She also thought that being eco-friendly was important but realized that was the other meaning of the word sustainability in business.
Candidate Two- Orson Hernandez
Hernandez currently manages the local Kinkos store. He has remained loyal to the company even after the merger. However Hernandez feels that the stores image culture and mission have changed dramatically since the merger. He enjoys working with a customer until they are satisfied and regrets having to short change the time he currently spends with customers. He also feels that the company culture has become more rigid. When asked what characteristics he thought a leader needed to succeed in the 21st century he replied flexible compassionate insightful and honest. Hernandez seemed to understand the idea of a mobile packaging store and was aware that Chengs company was becoming a strong competitor for the small business customers. Asked about the idea of competitive edge he said that a leader at his level does not have to worry about competitive edge. He likes the collaborative culture at GDD and showed signs of having done his homework on the Company. He said that GDD would do well if the company made sure the new division continued the existing culture because it encouraged creativity. When asked how he created followers among his employees Hernandez replied that he liked to use incentive motivational techniques and would sometimes empower workers if they showed an ability to manage others well. Hernandez said he was a laisse-faire leader because it encouraged freedom. His said his favorite leadership theory was contingency theory because it allowed him to approach things by the situation. He liked to agree with people and saw himself as being flexible. Hernandez said that he really did not have an approach to leadership just a style.
Candidate Three- Jonathan Livingston
Currently works for the IT department at UPS and obtained this job right after serving in the military. Livingston entered the interview room all smiles and with a firm handshake. Rockfish admitted to being impressed by the firm handshake and the constant eye contact throughout the interview. Livingston was well prepared to discuss both companies having visited both prior to the interview. Livingston had also read about GDD online and spoke with current employees. Livingston indicated that he was the team leader in his current job and was content with the organization. However his current job does not lead him to a career position in management which he desires. His approach to leading is to look for leadership opportunities and encourage employees to act upon them if possible. Livingston believes he is positive about the future and while he knows that GDD is searching for market share he feels that he can bring a big picture perspective to the new company by having worked at UPS. Livingston said he sees himself as a transformational leader. He feels good leadership is about having good relationships with followers. Relationship theory seemed to make the most sense to him for the 21st century because people are responsible for making change happen as well as leading change in the future.
Candidate Four-Adrianna Coyote
Coyote went to work for GDD as a part-time employee straight out of college. She took time off to have a family but is now managing the GDD airport station at the Ontario Hub. Having read about the opportunity through the GDDs HR division website Coyote was excited about the possibility of moving her career forward She is quite familiar with GDD shipping methods deadlines culture and policies. Coyote has many innovative ideas besides the mobile vans that would promote the business boutique market. Coyotes evaluations are superior and she works well with her team. Her colleagues indicated that she is flexible and is a people-first person. Her eye contact is good and she comes off as being authentic. She describes her leadership style as servant with a touch of authoritarian. The deadlines of station work require strong direction at times and she believes that she must be strict about the deadlines. However Coyote tries to serve her people by looking at their needs and giving them a chance to be happy in their jobs. Her team seems to concur. She has little knowledge of the mobile business but has researched and looked closely at Mail on Wheels. When asked about her favorite leadership theory she replied relationship but really servant. The idea of having a leadership approach seemed to stump Coyote. She said Leaders must encourage others and to seek ways for the company to do well.
Task 2: Create a table that illustrates each candidates prevalent leadership theory leadership approach and preferred leadership style.
Task 3: Explain the reasoning for the selection of each element within the table. Use the course readings and the case scenario information to support the reasoning.
Step 5: Compare and Contrast GDD with Candidates
You will now compare and contrast the leadership qualities that fits GDD leadership model with the leadership qualities of the four candidates.
Task 1: Identify the similarities and differences in the data in the two tables looking to see what candidate best fits the GDD leadership model.
Task 2: Use the data ascertained in comparing the two tables to complete the following rating table for the four candidates. Use a scale of 1 to 5 with 5 being the highest rating and 1 the lowest rating. Note that it is possible to have candidates that fall within the same category.
Candidate
1 No Fit
2 Bad Fit
3 Not Sure
4 Good Fit
5 Best Fit
Raynard
Hernandez
Livingston
Coyote
Task 3: For each candidate explain how you arrived at the rating. Be sure to use the course reading and case scenario facts to support your conclusions reflected in the rating table.
Step 6: Recommend the candidate that best fits GDDs leadership model
Rockfish is depending on you to recommend the best candidate for the position. Review the information from the prior steps.
Task 1: Identify the candidate that you believe best fits the GDD leadership model and explain why he or she is the best candidate for the position.
Task 2: Support the recommendation by making a comparison between GDDs leadership model and the qualities the candidate possesses covering leadership theories leadership approach and leadership style.
Step 7: Submit the report in the Assignment Folder.

Identify the requirements for a general manager including education trainings and experience and why these qualifications are important for this position to be successful. 200 word
Question 1
The __________ is the difference between the cost of preparing the item and its selling price.
Question 2
__________ was developed by Smith Travel Research and is calculated by dividing room revenue by the number of rooms available.
Question 3
Bar efficiency is measured by the __________.
Question 4
The __________ houses the electronic database in the CRO.
Question 5
The rooms division works together to please guests and is comprised of reservations front office housekeeping concierge guest services communications and __________.
Question 6
Environmentally conscious companies practice __________ to avoid further environmental degradation.
Question 7
Systems and procedures aimed at protecting the personal property of guests and employees and the hotel itself will include the following elements:
Question 8
The __________ governs the sale of alcoholic beverages and dictates that owners and operators of drinking establishments are liable for injuries caused by intoxicated customers.
Question 9
The establishment of __________ systems designed to make pricing decisions is a technology innovation utilized to maximize profits.
Question 10
Fast access to guests’ accounts is required by large hotels because of their high priority of __________.

The Equal Employment Opportunity Commissions stated mission is to stop and remedy unlawful employment discrimination. With a 2015 federal budget of over $365 million dollars they will process over 88000 cases against private and public sector firms. Since 2008 they have asked to significantly increase their budget to pursue more cases. If you were the U.S. President would you agree with them? Why or why not? 200 word
Case Study
Locate a recent court case lawsuit or an article addressing a court case or lawsuit involving discrimination in the
selection criteria and methods used for hiring or a promotion.
Write a paper of at least 500 words in length about the
selected manuscript.
You are required to use at least your textbook and a court case as source material for your paper.
Be sure to include the following information in your paper:

Provide a brief description of the selected manuscript.

Identify the selection criteria and me
thods and discuss how they relate to the needs of the organization in the
case.

Include an analysis of the criteria and methods used for selecting the employee in the manuscript.

Include a discussion of the legal and ethical issues related to equal employ
ment opportunity as they pertain to the
employment selection process in this manuscript.

What impact will this court case lawsuit or article have on HR management?

All sources used including the textbook must be referenced; paraphrased and quoted mate
rial must have
accompanying citations in APA format.
Reference:
Stewart G. L. & Brown K. G. (2015).
Human resource management: Linking strategy to practice (3rd ed.). Hoboken NJ: Wiley.

What is disparate treatment? Do you think a customer treated unfairly in a store (e.g. being passed over for service) is an example of disparate treatment? Discuss why or why not. Please use class material to support your answer. 200 word
Question 1
Recall the study by Castilla that found similar starting salaries but differential salary growth for women and minorities when compared to White men even when performance ratings were the same. What are some possible negative consequences for the organization if these salary differences become widely known? What specific steps would you recommend to avoid performance reward discrimination? Your response must be at least 200 words in length.
Question 2
Individual Whites may report experiences with reverse discrimination. How do such experiences affect support of or resistance toward diversity efforts? What might help such individuals to be supportive of diversity efforts despite believing they had experienced discrimination? Your response must be at least 200 words in length.
Question 3
In the Bertrand and Mullainathan study of name-based discrimination job applicants with Black-sounding names were granted interviews significantly fewer times than those with White-sounding names. Speculate on what might happen to a Black applicant who had a White-sounding name and was called for an interview. At what point(s) might prejudice eliminate the applicant from the selection process? What benefit(s) might accrue to such an applicant from being called for the interview? What are specific actions that organizations might do to reduce the likelihood of name-based discrimination in the selection process? How would they know if these steps were working? Your response must be at least 300 words in length.

Assignment: Final ProjectBusiness MemoOrganizational Structures and Processes
This week you will continue to work on your Final Project which is due in Week 7. By Day 7 you will submit a business memo written to your Instructor that explains how you plan to incorporate your learning from the week into your Final Project. This will not be a perfect synopsis at this point but it should capture the main themes and important ideas from the week. Your memo should include the following:
Be sure to record good notes in your Final Project Portfolio including a brief analysis of why your recommendations are important. Please make sure you describe the type of organizational structure(s) and processes that your organization is currently utilizing as well as any assumptions you have made.
Note: If you are unable to find relevant information you may want to look for similar information at/for other similar publically traded companies. You may find relevant information that will enable you to make appropriate inferences about your organization and make reasonable assumptions so you can proceed with your project.
If you have questions about how to apply what you are learning or how to find the most relevant information for your organizations needs please discuss your choice with your Instructor using the Contact the Instructor link in the classroom.
General Guidance on Assignment Length: Your Week 5 Assignment will typically be 1.53 pages (0.751 pages if single spaced) excluding a title page (not required for this Assignment) and references.
As a best practice for this course as you engage and complete your weekly activities you will capture notes on your learning for each week and add them to your Final Project Portfolio which you will use to formulate your Final Project. By the time you turn in your Final Project in Week 7 your working Final Project Portfolio document will contain your notes on the resources you found relevant in each week as well as your ideas for how your organization can improve its BIS management with respect to each weeks main themes. You should also include your analyses of the implications of your recommendations as well as reasons why your recommendations are important. You will update your Final Project Portfolio each week.
This week you are encouraged to continue setting up your presentation in PowerPoint. You should complete a title slide and 12 slides with your preliminary recommendations for your organization as they relate to this weeks learning.

Purpose of Assignment(Company is Burts Bees) I attached the assignment from week 1. Please use that per the instructions.
This assignment is designed to help students analyze and understand how price setting and go to market (distribution) are interrelated and affects the profitability and growth of the business. It has been designed to be a short overview on purpose: the concepts of pricing and distribution are complex and a general understanding is what should be absorbed in one week of study.
Assignment Steps
Constructa minimum 700-word plan for setting price and a distribution model (place/distribution) in MicrosoftWord. This plan should address at least three elements (from the Price and Place/Distribution list below) of the Price and Place/Distribution section of the marketing plan.
Note: Charts/graphs/tables do not count toward the word count.
The plan will be a continuation of your global or multi-regional business you chose in Week 1. This will be incorporated into your overall marketing plan for Week 6.
Citea minimum of three peer-reviewed references.

Literature Review Assignment
Review due date: 1 May 2017.
Selection of topic/area/theme of review by: 20 March 2017.
Submission instructions: Submit via moodle.
You are asked to write a Literature Review on a specific topic within one area of a Computer Science specialization that you are interested in (see example below on topic/CS area). Your review will be written inthe form of a research paperaccording to the IEEE conference style format which can be found in:http://www.ieee.org/conferences_events/conferences/publishing/templates.htmlfor Word and Latex.
The paper should be aminimum of 5 pagesin the above format. (Latex is strongly recommended).
Instructions and advice:
themes methods and conclusions among the different works. A good way of keeping track of all this work and organizing your review is with the use of a synthesis matrix (literature review matrix).
An example of such a matrix is shown below. This matrix is taken from the survey paper:
Toward the Next Generation of Recommender Systems: A survey of the state-of-the-art and possible extensionsby G. Adomavicius inIEEE Transactions on Knowledge and Data Engineering 17 (6) 2005.(I uploaded it on moodle).
This survey is on Recommender Systems which is a topic of Machine Learning (and Data Mining) which falls under the general area of Artificial Intelligence. The matrix shows how Recommender Systems can be categorized as: 1) content-based collaborative or hybrid based on the recommender approach used (rows) and 2) heuristic-based or model-based based on the types of recommendation techniques used for the rating estimation (columns).
On moodle you will also find another two survey papers. I strongly recommend that you go through these survey papers to get an idea of the structure of literature surveys and how they are organized (they also include literature matrices).
event tracking