Task 1(1 page only):End Users

What role do end users play in incident reporting? Should end users be encouraged to report suspicious occurrences? Why or why not?

Task 2(1 page only):False Positives

What kind of user training should be conducted to deal with the issue of noise. How do you strike a balance between being overwhelmed with false positives and the danger of ignoring true incidents?

Note: I need references,citations and plagarism free