MSSU GB0320 final exam

Question 1 "Programs such as Microsoft PowerPoint and Adobe Presenter allow presenters to design ____, which can include sound, videos, and hyperlinks. overhead transparencies multimedia slides videos handouts Question 2 "Informal reports are written in a style that uses contractions. third-person pronouns, such as the researcher and the writer. passive-voice verbs. All of these choices Question 3 "Select the most accurate statement about proposals. Most internal proposals are written in response to Requests for Proposals (RFPs). Most proposals are unsolicited. Proposals are legal contracts. Most proposals are internal. Question 4 "Informational reports should be organized using which of the following patterns? Introduction/problem, facts/findings, conclusions/recommendations, discussion/analysis Introduction/problem, conclusions/recommendations, facts/findings, discussion/analysis Introduction/background, facts/findings, summary/conclusion Summary/conclusion, introduction/background, facts/findings Question 5 "Formal proposals differ from informal proposals in style. size and format. emotional and rational appeals. persuasive techniques used. Question 6 "The conclusions of a report should be written using command language. offer specific suggestions for actions that can solve a report problem. should analyze information logically and show how the data answer questions and solve problems. All of these choices Question 7 Determine the mean of the numbers 30, 25, 25, 45, and 70. 195 25 30 39 Question 8 "The primary reason that management often requires trip, convention, and conference reports is to get a thorough chronological list of everything that occurred during a trip, convention, or conference. determine whether the employee can be trusted to travel alone. find out whether the organization's money was well spent in funding the travel. gather material for press releases. Question 09 "You want to be prepared if you are asked about your salary expectations during a job interview. What should you do? Do research before the interview so that you know what similar jobs are paying in your geographic region. Determine what you would like to earn per hour so that you can give an exact dollar amount when asked. Create a budget that details your personal expenses so that you can show the employer exactly how much you need to earn to cover your bills. All of these choices Question 10 "An effective résumé style for job hunters who are afraid of appearing overqualified is the scannable résumé. functional résumé. chronological résumé. online résumé. Question 11 "A good introductory paragraph for a business report should preview the main points and the order in which they will be developed. tell the purpose of the report. describe the significance of the report topic. All of these choices Question 12 "The first step in writing a report is to prepare a work plan. implement your research strategy. analyze the problem or assignment clearly. compose the first draft. Question 13 "Which of the following appears in the market analysis section of a business plan? A discussion of barriers to entry An overview of complementary products and services A summary of the strengths and weaknesses of your direct and indirect competitors All of these choices Question 14 "Shondra will graduate from college soon and is beginning the job search process. What should she do first? Research salary, benefits, and job stability in a chosen field Develop an effective résumé to be sent to prospective employers Locate a specific job opening at a desirable company Identify her interests and goals and evaluate her qualifications Question 15 "Much of the information that allows decision makers to run their organizations effectively comes to them in the form of Web searches. reports. Wikipedia entries. employees' comments during meetings. Question 16 Helpful previews, summaries, and transitions in an oral presentation are example of conclusions. criteria. verbal signposts. components. Question 17 "An abstract included with a formal proposal is typically one page long. three to four pages long. five to six pages long. up to 10 percent of the original text. Question 18 "Select the statement that best describes the summary of qualifications portion of a résumé. Place the summary of qualifications at the bottom of your résumé to give it a strong ending. A summary of qualifications makes your résumé easier to read. Recruiters and hiring managers dislike the summary of qualification section because it adds to reading time. Format the summary of qualifications section as one or two concise paragraphs. Question 19 "What should you do after the interview? Write a thank-you letter immediately. Wait a few days to see if you hear from the employer; if not, write a thank-you letter. Call the interviewer to thank him or her. Send the interviewer flowers. Question 20 "Because it quickly reveals a candidate's education and experience most recruiters favor a(n) scannable résumé. functional résumé. chronological résumé. online résumé. Question 21 "Which of the following statements about employment trends in today's workplace is most accurate? Companies today are employing more people in permanent positions. Employees today can count on regular pay raises, promotions, and a comfortable retirement income. Employees today must constantly upgrade their skills and retrain themselves to remain marketable. Because new technologies can spring up overnight making today's skills obsolete, employers try to hire people into jobs with focused descriptions. Question 22 "Short (eight or fewer pages) informal reports addressed outside an organization are usually presented in memo format. manuscript format. letter format. handwritten format. Question 23 "Which of the following components is typically included in a formal proposal but is optional in an informal proposal? Budget Staffing Authorization Request Table of Contents Question 24 "For a job candidate, the job interview is an opportunity to convince the employer of your potential and expand on information in your résumé. find out more about the job and whether it suits your career goals. learn more about the company to decide whether you would fit into the company culture. do all of these Question 25 "Ged was interviewed by a team of five people for a management position. What type of hiring/placement interview is this? Panel interview Group interview Stress interview Sequential interview Question 26 "The staffing section of an informal proposal may credentials and expertise of project leaders Size andqualification of support staff Resources such as computer facilities all may be included in the staffing section Question 27 "Because it is the most remembered part of a speech, spend sufficient time making the ____ as effective as possible. introduction body conclusion Power Point slide show Question 28 "Shauna has interviewed several of her colleagues to gather their ideas for improving productivity. She now has raw verbal data to analyze. What is the best tool to analyze raw verbal data? Pie chart Grid Line chart Bar chart Question 29 "Which of the following is a purpose of a customized cover letter? Question 30 "Which of the following is a traditional job search technique? Developing a network Searching Career Builder and Hot Jobs Visiting a company website to search for job openings Checking LinkedIn or Face book Question 31 "The letter of transmittal and/or executive summary of a business plan should Include a concise mission statement for your business Provide your name and contact information Describe your business, explaining the reasons it will succeed All of these choices Question 32 "In which of the following situations should the direct pattern of organization be used for a business report? When readers must be persuaded When readers are unfamiliar with the problem When readers may be disappointed or hostile toward the report’s findings When readers are familiar with the topic Question 33 "Team members determine whether the document or presentation is fulfilling its purpose and meeting the needs of the audience while editing information rehearsing editing, rehearsing, and evaluating planning the document or presentation. Question 34 "Select the statement that most accurately describes references. Include a list of references directly on the résumé. Do not include personal or character references. Companies generally check references before a job interview to learn about a candidate in advance Be sure to add the statement References furnished upon request at the bottom of your résumé. Question 35 "Keisha has been asked to give a presentation about a new method for processing customer returns. The first thing she should do is develop an outline of the points she wants to cover in her presentation prepare the visual aids she will use in delivering the presentation determine the purpose of her presentation write the text of her presentation Question 36 "What question(s) should you ask about your audience to determine your pattern, delivery style, and supporting material? What measures must I take to ensure that this audience members my main points? How can I earn my audience’s respect so that the audience accept my message? How will this topic appeal to this audience? All of these choices Question 37 "Effective interview preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding what to wear, and Informing your current employer of your plans Preparing success stories Writing a resignation letter to your current supervisor Purchasing a gift for the interviewer