Option #1: The Importance of Listening and the Problems of Non-listening in the Workplace

Reflecting on the importance of listening as a way to improve interpersonal communication, the emphasis in Chapter 6, describe specific circumstances in which non-listening distorted or damaged interpersonal relations with colleagues and/or bosses. Perhaps you engaged in non-listening yourself. How can you improve your listening skills, based on these experiences?

Requirements:

Refer to the Critical Thinking Rubric in the Module 5 Folder for more information on expectations for this assignment.
Your written paper should be three to four pages in length, not counting the title and reference pages, which you must include.
You need to cite at least three sources for this assignment, outside of the textbook. These should be scholarly or peer-reviewed resources. The CSU-Global Library is a great place to find resources.
Your paper must be formatted according to CSU-Global Guide to Writing and APA Requirements; including a formal thesis statement, subject headers and a conclusion.